Effective Date: 01, Aug, 2025

Hello Haldwani 91.2 FM (“we,” “our,” or “us”) is committed to protecting the privacy of our listeners, website visitors, and community members. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our radio broadcasts, events, website, mobile applications, and social media platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (provided by you):

• Name, email address, phone number

• Postal address (if you participate in contests, giveaways, or community programs)

• Any information you share during on-air calls, messages, or feedback submissions

b. Non-Personal Information (collected automatically):

• Device type, browser type, operating system

• IP address and general location

• Website or app usage statistics

2. How We Use Your Information

We use your information to:

• Provide and improve our radio services and online content

• Respond to your queries, feedback, or participation requests

• Send you updates about events, programs, and contests (with your consent)

• Ensure smooth functioning of our website and mobile app

• Comply with legal requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your information only with:

• Service providers who assist us in operations (e.g., website hosting, SMS/email services)

• Event partners or sponsors (only when you voluntarily opt in for promotions)

• Legal authorities if required by law or to protect our rights and safety

4. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or radio communication is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt-out of promotional communications at any time

6. Cookies & Tracking Technologies

Our website or app may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but some features may not work properly.

7. Third-Party Links

Our broadcasts, website, or social media may contain links to external sites. We are not responsible for the privacy practices of those websites.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Hello Haldwani 91.2 FM
Behind Transport Nagar, Vishwavidyalaya Marg,
Haldwani (Nainital) 263139 Uttarakhand
Email: [email protected]
Phone: 05946286021