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QUALITY ASSURANCE

Centre for Internal Quality Assurance (CIQA)

Comprehensive internal quality assurance system for providing high-quality programmes of higher education in the Open and Distance Learning mode.

Objectives and Functions

The objective of establishment of Centre for Internal Quality Assurance (CIQA) is to develop and put in place a comprehensive and dynamic internal quality assurance system to provide high quality programmes of higher education in the Open and Distance Learning mode.

Maintain quality in the services provided to the learners.
Ensure continuous improvement in the entire operations of the Higher Educational Institution.
Identify the key areas in which the Higher Educational Institution should maintain quality.
Disseminate information on quality assurance.
Devise mechanisms for interaction and obtaining feedback from various Departments, Centres and Schools.
Suggest measures for qualitative improvement to the authorities of the Higher Educational Institution.
Ensure implementation of recommendations through regular monitoring.
Ensure participation of learners, teachers, staff, parents, society, employers and Government in quality improvement processes.
Prepare Programme Project Report and ensure another launch of programme(s).
Collect, collate and disseminate accurate, complete and reliable statistics about programme quality.

Activities of Centre for Internal Quality Assurance

To fulfill the above objectives the Centre for Internal Quality Assurance shall:
01

Prepare a Programme Project Report for each programme according to the norms and guidelines prescribed by the Commission and wherever necessary by the appropriate regulatory authority having control over the programme.

02

Get the Programme Project Report approved by the appropriate authority of the Higher Educational Institution and the Commission before launch of the programme.

03

Oversee the development of Study Learning Material (SLM), integration of Information and Communication Technology (ICT), setting up of Learning Centres and coordination with the parent institution and relevant Regulatory authorities.

04

Put in place monitoring mechanism to ensure the proper implementation of Programme Project Reports.

05

Design annual plans for quality level enhancement at the level of the Higher Educational Institution and ensure their implementation.

06

Arrange for feedback responses from students, employers and other stakeholders for quality related institutional processes.

07

Develop quality benchmarks or parameters for the various academic and administrative activities of the Higher Educational Institution.

08

Obtain information from other Higher Educational Institutions on various quality benchmarks or parameters and best practices.

09

Organise workshops or seminars on quality related themes and Higher Educational Institution wise dissemination of the proceedings of such activities.

10

Suggest restructuring of programmes in order to make them relevant to the job market.

11

Develop and implement innovative practices in major areas leading to quality enhancement in services to the learners.

12

Create learner centric environment rather than institution centric environment.

13

Cultivate creativity and innovation in the faculty and staff.

14

Adopt measures to ensure internalisation and institutionalisation of quality enhancement practices through periodic accreditation and audit.

15

Conduct or encourage system based research to bring about qualitative change in the entire system.

16

Coordinate between the Higher Educational Institution and the Commission for various quality related issues or guidelines.

17

Record activities undertaken on quality assurance in the form of an annual report.

18

Coordinate recognition and accreditation of the Higher Educational Institution.

Annual Report Requirement

It will be mandatory for all Higher Educational Institution to submit Annual Reports to its Statutory Authorities or Bodies about the activities undertaken by Centre for Internal Quality Assurance during the financial year.

Establishment of Centre for Internal Quality Assurance

Director

The Centre for Internal Quality Assurance will be established in all Higher Educational Institutions offering programmes in Open and Distance Learning mode and should be headed by a full-time Director, being a senior academician of the rank of Professor, supported by adequate academic and other staff.

CIQA Committee

A Centre for Internal Quality Assurance Committee should be constituted, chaired by its Director and consisting of academic staff and internal quality auditors nominated from various functions or departments of the Higher Educational Institution.

Functions of the CIQA Committee
Decide policies for programme development methodology and programme delivery mechanism aligned with the vision and mission of the Higher Educational Institution.
Advise on issues related to programme development, ICT intervention and implementation, learning and teaching, and collaboration referred to the Committee.
Supervise academic approval and related modification procedures and ensure programmes satisfy stated design requirements and academic standards.
Promote automation of academic and administrative activities of the Higher Educational Institution, Regional Centres and Study Centres or Learning Support Centres.
Oversee and report on the effectiveness of systems for self-evaluation and monitoring.
Appoint external subject experts, agencies or organisations for validation and annual review of in-house processes and Learner Support Centres.
Appoint third party auditing bodies for quality audit of programme(s).
Approve Self-Appraisal Report to be submitted to Assessment and Accreditation agencies on behalf of the Higher Educational Institution.
Promote collaboration and association for quality enhancement of Open and Distance Learning mode of education and research therein.
Encourage industrial involvement and industry-institution linkage for providing exposure to learners.
CIQA TEAM

Members of CIQA

01

PROF. GIRJA PANDEY

DIRECTOR CIQA
02

PROF. GAGAN SINGH

ADDITIONAL DIRECTOR
03

TRILOK SINGH GARIYA

MEMBER
04

RATTI DOGRA

MEMBER
05

KANCHAN BISHT

MEMBER
INTERNAL COMMITTEE

Internal Committee Members of CIQA

PROF. P.D PANT
PROF. DIGAR SINGH
PROF. PRAVESH KUMAR SEHGAL
PROF. ASHUTOSH BHATT
DR. BHANU JOSHI
DR. NEERJA SINGH
DR. SUCHITRA AWASTHI
CIQA DOCUMENTS

CIQA Annual Reports

2022 23

CIQA Annual Report

2022 23

Yearly Status Report

View Status Report
2023 24

CIQA Annual Report

2023 24

Annual Report (CIQA)

2023 24
2024 25

CIQA Annual Report

2025 26
LATEST

Annual Report 2025–26